UAE’s leading real estate developer, Azizi Developments, is preparing for an extensive roll out a first-of-its-kind community portal application through its dedicated community management provider, VCM.
The mobile application, which is scheduled to be launched by month-end, will provide Azizi community residents a wide range of services, dramatically improving convenience, well-being and transparency.
Addressing all of its residents’ needs and concerns, the VCM app will provide those residing in Azizi’s communities to view notifications and updates, get access to information concerning to community health, newsletters and promotions, analyze account statements, tender services charge payments and pay for other services provided through a safe payment gateway, raise and follow inquiries, concerns, and observations, and organize community activities, all 24/7, worldwide.
The app comes in light of Azizi’s constant pursuit of operational excellence and customer satisfaction, granting residents a holistic one-stop solution for all their community management needs in a seamlessly automated, easily accessible and transparent manner.
“We are proud to unveil this innovative and technologically-advanced communication platform, which is key to fostering ease of service access and a sense of belonging, as well as in encouraging enhancements to our communities.”
Having already presented two sizable developments in Al Furjan – Samia and Farishta in January and February of 2020 respectively – Azizi proposes to complete a total of approximately 3,000 units by the end of the year.
While construction is advancing swiftly, the developer is also tendering dedicated efforts to enhance the lives of those who reside in its communities, Mr. Azizi appended.
VCM General Manager Jawad Hussain remarked: “Our new app not only simplifies the residents’ lives, catering to all their community management needs but also serves as an ideal touchpoint to identify areas for improvement within our communities.”
Services that are aided by the app involve requesting access cards, fit-out alterations, booking amenities and classes, incident and inspection reports, move-in and move-out requests, describing issues against other units, common areas or within units, as well as registrations for domestic help, new users, and pets, among a wide range of other life-enhancing options.
“It gives those residing in our properties a voice – one that is on record and more visible to those who can make an impact. We look forward to the many enhancements that will follow as a result of this improved communication channel,” Mr. Hussain added.