Infobip unveils its 1st data center in Saudi Arabia

By Shilpa Annie Joseph, Official Reporter
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Infobip, a global cloud communication platform, has launched its first data center in the Kingdom of Saudi Arabia (KSA).

This step emphasizes Infobip’s commitment to facilitating seamless digital interactions between businesses and their customers across preferred communication channels, in line with the ongoing digital transformation in KSA and the region.

The establishment of Infobip’s first local data center in KSA ensures maximum data security for businesses. It also supports the digital innovation capabilities of local businesses and public sector enterprises in the market.

Infobip’s robust platform and infrastructure will empower businesses in KSA to engage with their customers at every touchpoint of their journey, delivering large volumes of digital interactions at high speed with low latency and best-in-class delivery rates.

Infobip offers a range of services in KSA, including SaaS (Software as a Service), CCaaS (Contact Center as a Service), CPaaS (Communication Platform as a Service), and Voice solutions.

The data center, collocated at a local provider, will host and process data within the country, in line with international data security standards (such as ISO 27001, ISO 27017, and ISO 27018). Infobip’s local data center in KSA will offer scalability and reliability to meet the evolving needs of businesses across various industries.

Amsal Kapetanović, Country Manager at Infobip KSA, said that, “We are inspired by the ever-changing customer preferences and driven by the desire to elevate experiences for businesses and their customers globally.”

“The launch of our data center in KSA marks a significant milestone in our journey towards democratizing global communications and digital interactions, enabling businesses to transform their customer relationships and increase loyalty,” Kapetanović further added.

Ante Pamuković, President of International Revenue at Infobip, stated that, “Our investment in the Data Center underscores our dedication to the KSA market and our commitment to prioritizing data security.

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