Kuwait’s KFH unites with Bahrain-based Aion Digital for digital transformation

By Shilpa Annie Joseph, Desk Reporter
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Kuwait Finance House (KFH), the world’s leading Islamic financial institution, has entered into a partnership with Bahrain-based digital-first banking platform, Aion Digital to enhance the bank’s retail and corporate banking services.

Under this agreement, KFH will drive its expansion plans through the digitization of its retail and corporate banking services. This will enable a secure and efficient digital omnichannel platform that has open APIs.

Aion Digital will also design, build, configure, and implement a leading and modern Digital Banking Platform to support KFH’s digital transformation and improve its value proposition in providing high-quality, digital-first products and services to its clients.

As the bank’s digital banking technology partner, Aion will provide the Aion Rubix Next-Generation Enterprise Digital Banking Platform, which will meet the bank’s needs and provide the bank with the digital capabilities it desires. Further, this will allow KFH to provide unique customer digital journeys that facilitate digital banking services in a flexible timeline, allowing the bank to provide valuable services to its banking customers.

Abdulla Abu Alhous
Abdulla Abu Alhous
Group COO – KFH

“KFH being the leader in providing utmost customer experience and optimized customer journeys, launched this “Digital Channels” initiative to provide all KFH customer segments (Corporate & SME, Retail) with a unique set of digital services & digital technologies to empower them like never before, transforming their relationships with KFH and their use of financial products and services with a deep understanding of KFH customer ecosystem and becoming a part of it.”

He further noted that, as a global leader in Islamic finance, KFH is focusing on core customer needs and digitally augmenting core capabilities to deliver the outcomes customers want, rather than the goods or services they’ve traditionally sold.

“Once again, we are excited to partner with KFH on its bank-wide digital transformation journey. Our priorities are to work as partners, ensure customer success, and digitally transform while keeping the customer experience as a priority without impacting ongoing operations. The benefit of working with Aion Digital is the range of integration processes that can support banks to execute in a faster and cheaper manner, strategic digital transformation projects that are tailored uniquely for them,” commented Shariq Nazim, Co-Founder and Chief Technology Officer at Aion Digital.

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