NBK partners with Turkish Airlines to offer its Miles&Smiles loyalty program

By Arya M Nair, Official Reporter
  • Follow author on
Representational Image

National Bank of Kuwait (NBK) has signed a partnership agreement with Turkish Airlines to offer the Miles&Smiles loyalty program in the redemption options of KWT Points earned on all payments made using NBK KWT Visa Infinite Credit Card.

This is the first time Turkish Airlines has partnered with a Kuwaiti bank. It also enriches the NBK KWT Points redemption program, which includes 5 airlines, and is the largest points redemption program in Kuwait.

NBK customers will have the flexibility to choose the way they want to earn NBK KWT Points on all payments made using the NBK KWT Visa Infinite Credit Card based on their lifestyle, either the Spend Tier or Merchant Category option.

The earned NBK KWT Points can be redeemed through NBK Online or Mobile Banking whether as cashback directly to the card, travel booking at more than 800 airlines and 150,000 hotels, or e-vouchers from over 190 merchants, or points exchange with most preferred airlines.

Customers can redeem NBK KWT Points for up to $3,285 monthly. In addition, NBK KWT Visa Infinite Credit Cardholders can earn NBK Rewards Points at over 900 participating outlets.

Hisham Al-Nusif
Hisham Al-Nusif
Deputy GM
Consumer Banking

“Partnership with Turkish Airlines which flies to more countries than any other airline in the world is a key pillar of NBK’s strategy to provide a full-spectrum package of top-notch services and offers to our customers. Our leadership in providing exclusive and exceptional rewards is a key factor in enriching our customers’ banking experience. This leadership is reflected in NBK KWT Visa Infinite Credit Card, with its unique lifestyle, benefits and offers that are designed to meet customers’ needs and expectations.”

Mr. Al-Nusif added that NBK strives to be always closer to its customers during travel, shopping and all their daily activities in order to achieve customer satisfaction, reward them, and ensure they receive the most advanced services and the best offers that meet their expectations.

Mr. Ahmet Olmuştur, Chief Marketing Officer (CMO) at Turkish Airlines, said that “We are pleased to partner with a leading financial institution of NBK’s stature and to offer Miles and excellent rewards to the bank’s customers by redeeming points using the Turkish Airlines’ advantageous “Miles&Smiles” loyalty program.”

“Redeeming points with the “Miles&Smiles” Program offers customers Miles on a variety of airlines. The earned Miles gain customers award tickets, in-flight service, cabin upgrades, extra baggage allowance, as well as a variety of benefits ranging from education, health, to shopping services and more,” added Mr. Olmuştur.

Related: Kuwait’s NBK brings out sustainable financing framework