Bahrain’s BBK unveils new & updated digital banking platforms for clients

By Shilpa Annie Joseph, Official Reporter
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Bahrain’s leading financial institution, Bank of Bahrain and Kuwait (BBK) has launched its new and improved digital banking channels.

The new channels, “BBK Mobile Banking” and “BBK Online Banking”, intend to provide users a whole different banking experience.

According to the statement, the new channels offer clients with a unified banking experience by combining new and existing services as well as replacing the existing internet channel and mobile application.

The bank stated that the retail customers can perform banking transactions and manage their money using the new mobile banking app and internet banking channel, which provides a modern and secure banking experience. Further, the new mobile application will include access to other applications offered by the bank.

As per the statement, “Some of the new services offered include an electronic remittance service “Express International Transfer” powered by Mastercard, the ability to transfer funds via beneficiary mobile number through Fawri+ and Fawri and debit card services such as stopping and activating debit cards in real-time in addition to existing services such as account balance and statement, credit card bill payment, Batelco and Zain bill payment.”

Furthermore, the new channels include a built-in authenticator, which provides an additional layer of security while logging in and managing banking transactions and financial services.

Dr. Adel Salem, General Manager of the Retail Banking Division at BBK said that, “We are proud to have taken the leap towards the future of electronic banking by offering our customers a seamless and improved user experience through two new and value-added channels.”

“The new BBK Mobile Banking and BBK Online Banking channels include existing and newly-added services that empower our customers to perform their banking transactions at their own convenience,” Dr. Salem further added.

The bank has previously launched the Ask BBK service, Electronic Remittance via MaxWallet, Instant Card and Certificate Issuance services, and CPR update service via BBK ATMs.

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