Sharjah rolls out ‘Digital Sharjah’; Integrates 41 services into one app

By Amirtha P S, Desk Reporter
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The Sharjah Digital Office (SDO) has launched the trial version of the ‘Digital Sharjah’, one of the most qualitative and influential steps in the emirate’s journey towards digital transformation.

Digital Sharjah is a smart application that seamlessly integrates a host of essential public services provided by different government entities and private sector companies on a single and simplified digital user interface.

The Beta version of the smart application was launched during a virtual conference in the presence of Sheikh Saud bin Sultan Al Qasimi, Director of the SDO. The project reflects Sharjah’s ambition of continually improving the quality of life of citizens, residents and current and aspiring business owners in Sharjah and the UAE, while also boosting ease of access for visitors and tourists coming into the emirate.

With the launch of the Digital Sharjah platform, customers can experience uninterrupted, 24/7 access to a host of public services including the payment of utility and phone bills, the payment of parking fees, renewal of trade licenses, and much more.

The services are accessible on a Digital Sharjah mobile app that can be downloaded, free of charge, from both the Google Play Store and the Apple App Store. All the services are also available on the Digital Sharjah platform. 

The initiative is poised to have a significant impact by assisting the public to save time and effort as they complete quick, paperless transactions of a variety of essential services remotely. The smart service currently offers a portfolio of 41 services across 7 broad categories including business, transportation, utilities, social services, general, real estate, and security. 

 Sheikh Saud bin Sultan Al Qasimi
Sheikh Saud bin Sultan Al Qasimi

“Digital Sharjah is a forward-looking project that leverages intelligently networked information and communication technologies (ICT) to offer our customers quick, seamless services that will save their time and effort, and subsequently, improve their quality of life. This is Sharjah’s newest endeavor to reinforce the government, community relationship.”

The services offered by a host of public entities have been brought under Digital Sharjah’s umbrella to allow residents to pay all their utility bills on one platform, avail a range of transport-related services including booking taxis, paying parking fees and fines, requesting and receiving a range of social support services such as social aid and home care.

Residents with business interests can also register new investors, reserve a trading name, file consumer protection or service agent complaints, estimate license fees, and more.

Digital Sharjah targets to develop a perfectly integrated government infrastructure that enables the transformation of the Sharjah Government’s traditional services and operations into digital. The platform will serve as a central database that supports follow-up, research and studies aimed at furthering development and progress, and will also support big development projects in Sharjah.

A host of government entities have partnered with SDO to help further its ambition of building a smart, sustainable city by promoting customer happiness through the provision of seamless services. These entities include Sharjah Economic Development Department, Sharjah Electricity & Water and Gas Authority, Sharjah Roads and Transport Authority, Sharjah Police, Department Of Islamic Affairs, Sharjah City Municipality, Department of Social Services, Department Of Town Planning and Survey, National Center of Meteorology and Etisalat.

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