The UAE’s state-owned utility service provider Dubai Electricity and Water Authority (DEWA) has been honored with Smart Dubai’s 100 percent “Paperless Stamp” for completing a digital transformation of all its services and operations.
The achievement and subsequent recognition underline DEWA’s excellence in smart adoption while making Dubai the favorite place to live, work and visit.
The 100 percent “Paperless Stamp” was presented by a Smart Dubai delegation that visited the DEWA head office recently. The Delegation which was led by Mr. Younus Al Nasser, Assistant Director-General of Smart Dubai and CEO of Dubai Data Establishment, and Mr. Wesam Lootah, CEO of Smart Dubai was received by Mr. Saeed Mohammed Al Tayer, MD & CEO of DEWA.
“This also achieves the directives of H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai, to transform the Government of Dubai into a fully digital government and build an integrated, paperless government framework. This is part of the Dubai Paperless Strategy, launched by Sheikh Hamdan, to stop using paper in all internal and external transactions with customers by December 2021.”
The DEWA MD & CEO further added that “Among the initiatives that helped us go completely paperless were the smart app, the Cashless Initiative, the elimination of printers, and the Smart Office app with Smart Documents for DEWA employees. These initiatives have contributed to seamless business continuity and helped us provide our services according to the highest standards of availability, reliability, and efficiency for staff working from a distance due to the COVID-19 pandemic.”
“We also pledge to make 2021, the Golden Jubilee of the UAE’s foundation, a starting point for more progress, growth, and prosperity, to achieve the vision of our wise leadership to make the UAE the world’s leading nation by its Centennial in 2071,” Mr. Al Tayer concluded.