Duty-free products at home; Abu Dhabi Airport unveils online portal

By Rahul Vaimal, Associate Editor
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Abu Dhabi Duty Free
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UAE residents across the emirates can now purchase duty-free products and get them home delivered through Abu Dhabi Airports Duty-Free’s new service.

Residents will have to register for an account on addf(dot)ae where they can shop for products such as skincare sets, cosmetics, perfumes, watches, toys and sunglasses including duty-free food products.

Once the payment is done, the products will be delivered to their homes anywhere in the UAE with the support of ARAMEX.

Customers will also be able to create ‘wish lists’ of products on the website to be purchase at a later date.

Reports suggest that “The new service comes as a result of the Abu Dhabi Airport’s desire to cater to those remaining at home during the COVID-19 outbreak.”

Shareef Al Hashmi, CEO of Abu Dhabi Airports said, “We are delighted to launch Abu Dhabi Duty-Free home delivery service, enabling residents of the UAE to take advantage of a growing selection of the most popular items we have to offer at Abu Dhabi Duty-Free without having to leave their homes”.

“This new program forms a part of our commitment to our customers to ensure they can enjoy our great range of products while staying safe. We have made the online ordering process incredibly easy and will continue to find ways to make our products and services as attractive and rewarding as possible,” Abu Dhabi Airports added.

A Customer Support Team from Abu Dhabi Duty-Free will be made available to assist buyers with questions or doubts about the new service during business hours.
Earlier in June, Dubai Duty-Free had also launched a home delivery service for cosmetics, food, gadgets, toys, jewelry, fashion and other products without tax charge on it.