Oman-based leading Investment and Services firm Oman Investment & Finance Company (Khedmah) and the country’s major mobile network operator Vodafone Oman have signed a joint cooperation agreement to enable Vodafone Oman services in Khedmah branches.
The agreement was signed by Mr. Saud Ahmed Al Siyabi, Chief Operating Officer for OIFC and Mr. Ahmed Said Al Shuaili, Chief Financial Officer for Vodafone at the Vodafone office. As per the agreement, Khedmah will offer Vodafone sim cards along with subscription and recharge services.
Saud Ahmed Al Siyabi CEO – OIFC
“We would like to congratulate Vodafone on the launch of their operations in Oman, and we are also delighted to collaborate with them at the beginning of their journey. The agreement reflects Khedmah’s constant efforts toward keeping up with the latest developments on the market by integrating with brands and companies that are a necessity in individual lives today. That is why we aspire to release new and smart products that cater to community needs. Khedmah is a safe and complete platform that allows customers to avail many services at the same time and save their time, effort and money.”
Meanwhile, Mr. Ahmed Al Shuaili, stated, “As part of Vodafone’s efforts to extend its services to all its subscribers within the Sultanate, our recent agreement allows us to ensure the availability of Vodafone’s offering to Khedmah’s network of 68 branches, located across all the wilayats of Oman, as well as on its renowned digital platforms. This signing is also aligned with our vision to digitize telecommunication in the country by raising it to a whole new level that sees the provision of an integrated and unmatched customer experience.”
Khedmah focuses on creating a better experience for the customer by increasing the efficiency and quality of services to meet the customer-centric approach. OIFC branches have a trained qualified workforce to attain the requirements of customers with the highest service standards. This approach is in line with Vodafone’s vision of enhancing excellence by providing a separate customer care center under fully Omani management.
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