Abu Dhabi unveils new Contact Tracing System for COVID-19 patients

By Arya M Nair, Official Reporter
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Contact Tracing System
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Abu Dhabi Public Health Centre (ADPHC) in collaboration with the Abu Dhabi Department of Health (DOH) has developed an Investigation and Contact Tracing System that will involve individuals who test positive for COVID-19 in a virtual chat. 

The Contact Tracing Assistant System will strengthen the efforts to monitor, predict and prevent the spread of COVID-19 in the community by rapidly obtaining important information from those testing positive for COVID-19 using a virtual chat function.

Mr. Abdulla Bin Mohamed Al Hamed, Chairman of DOH, remarked that “Abu Dhabi has led by example and used advanced technology in tracing virus transmission. The new Contact Tracing Assistant System will help in controlling the transmission and ensure the health and safety of all members of the community.”

The system functions by sending a text message that includes a link to the virtual conversation when someone tests positive. Following the completion of Emirates ID verification, the person will be asked questions to finish the process.

The method, according to officials, allows the investigation and contact tracing team to acquire vital information, such as who is returning from abroad, who has been at a workplace, or who has just come into contact with a positive case. The system will also ask for a list of possible contacts in the 48 hours before turning positive for COVID-19.

The information obtained through the system will be kept confidential, and the center’s staff will review the information entered and make necessary phone calls to fill in any gaps or clarify any questions. The system is available in both Arabic and English and is being implemented by Abu Dhabi Public Health Centre in conjunction with the Abu Dhabi Department of Health.

Abu Dhabi topped a list of the world’s top 25 cities for its response to the COVID-19 epidemic in April. Abu Dhabi has set the global standard for swift and robust reaction, safeguarding the community’s health and safety with proactive and severe preventative measures while also supporting the economy.

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