Commercial Bank of Dubai (CBD) has reaffirmed that all its banking operations across the UAE remain fully functional and uninterrupted amid ongoing regional developments.
The bank confirmed that all services, systems, digital platforms and customer engagement channels are operating normally, with no disruption to branch, digital or remote banking services.
CBD stated that its uninterrupted operations are supported by established business continuity frameworks, strong liquidity buffers and prudent risk management practices.
According to the bank, it has successfully managed 2.7 million customer interactions across digital and physical branch channels during the recent period, maintaining seamless and secure service delivery.
CBD’s branch network, core banking systems and customer service channels continue to operate without interruption across retail, corporate, commercial and institutional banking activities. The bank said its business continuity and operational resilience frameworks remain fully active to ensure service stability and proactive risk management.
Its omnichannel service model, which integrates a nationwide branch network with digital and remote banking platforms, continues to provide customers with full access to deposits, payments, lending, trade finance, treasury and digital banking services.
Dr. Bernd van Linder CEO – Commercial Bank of Dubai
“Our priority is to deliver uninterrupted banking services and maintain consistently strong customer interactions across branches, digital channels and all relationship-managed platforms. We are operating normally across all branches and channels, supported by a strong liquidity position and a robust capital base. Our balance sheet strength, conservative risk management, and diversified franchise, position us well to navigate evolving conditions with confidence while continuing to support our clients and the UAE economy.”
CBD stated that it is closely monitoring developments while maintaining focus on prudent risk management, operational excellence and disciplined balance sheet management.
