Dubai Electricity and Water Authority (DEWA) has added the Self-Assessment tool on its app for residential customers to easily analyze their consumption patterns as part of DEWA’s Smart Living initiative.
The Self-Assessment tool includes a survey on electricity and water consumption for customers to assess their consumption and learn about different conservation methods. After completing the assessment, customers will receive a detailed report on their consumption, in addition to customized tips to reduce waste and consumption.
“As part of our vision to become a globally leading sustainable innovative corporation and our efforts to support the Smart Dubai initiative, we harness disruptive technologies and Fourth Industrial Revolution (4IR) applications to provide smart and innovative services that make the customers’ life easy. These also help them raise the efficiency of their electricity and water consumption, detect leakage and repair interruptions without contacting DEWA.”
DEWA’s efforts in raising awareness on the importance of conservation had achieved cumulative savings of up to 2.2 TWh of electricity and 5.6 billion gallons of water between 2012 and 2021. This is equivalent to $326 million and reduces 1.1 million tons of carbon emissions.
Last year, DEWA won the Hamdan bin Mohammed Program for Government Services Flag 2020 for its Smart Living initiative. The Smart Living initiative uses a proactive mechanism in interacting with customers who have smart electricity and water meters. It gives users access to a private dashboard where they can monitor their usage and receive daily, monthly, and annual consumption reports.
According to DEWA, this initiative has improved the productivity of employees by 27 percent, while service quality has reached 94 percent.