Emirates has launched its new Travel Store in Port-Louis, Mauritius, marking a significant milestone in the airline’s commitment to enhancing travel experiences for its customers.
The opening ceremony of the new Travel Store also witnessed Emirates’ long-standing partnership with the Mauritius Tourism Promotion Authority (MTPA) in its commitment to promote tourism to the island, through the signing of a Memorandum of Understanding (MoU).
Located at The Docks 2, United Docks Business Park, Caudan, Port Louis, the 1,895 square foot travel store offers immersive experiences grounded in technology, and best-in-class support from dedicated teams on the ground.
The Travel Store was inaugurated by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer in the presence of the Honorable Shakeel Mohamed, Minister of Housing and Lands; Saeed Mohamed Saeed Baomran, Acting Head of Mission, Embassy of the United Arab Emirates, along with other distinguished guests, trade partners, and media representatives.
Also present were members of Emirates’ senior leadership and management team including Nabil Sultan, Executive Vice President of Passenger Sales and Country Management; Essa Sulaiman Ahmad, Senior Vice President of Commercial Operations (West Asia & Indian Ocean); Sheikh Majid Al Mualla, Divisional Senior Vice President International Affairs and Oomar Ramtoola, Manager – Indian Ocean Islands.
Adnan Kazim Deputy President & Chief Commercial Officer – Emirates
“We have been operating in Mauritius for 23 years, and launching our travel store demonstrates our commitment to growing our presence on the island nation. Here, our customers can discover and enjoy the convenience of our innovative products and digital services. Our staff is trained to offer personalized service, enhancing the customer experience at every stage. This store will enable Mauritian travelers to experience the essence of Emirates before they even begin their journey.”
The Emirates Travel Store provides customers with the opportunity to explore the latest inflight products available on its aircraft, as well as various destinations within the airline’s network. Trained staff are on hand to offer personalized assistance, helping customers effortlessly plan their trips, book tickets, and manage their travel preferences as well as answering general inquiries related to Emirates and the Skywards loyalty program.
In addition, the store features self-service kiosks and a selfie mirror that allows customers to take pictures against backdrops of popular Emirates destinations. It also offers a curated selection of exclusive Emirates-branded merchandise and travel accessories, making it a comprehensive destination for travelers seeking both inspiration and convenience.
Image Via: Emirates
Emirates’ executives’ visit to Mauritius also saw the airline and Mauritius Tourism Promotion Authority (MTPA) renewing their long-standing partnership to continue developing the island’s thriving tourism industry. Building on 13 years of commitment the airline and MPTA have signed a new MoU to continue their mission of promoting the Indian Ocean destination to key audiences globally.
The MoU was signed by Essa Sulaiman Ahmad, Emirates’ Senior Vice President of Commercial West Asia & Indian Ocean, and Claire Le Lay, Chairperson of the MTPA.
Claire Le Lay, Chairperson of the MTPA, said that, “The MTPA is delighted to renew this strategic partnership, which highlights Emirates’ commitment to supporting our efforts in promoting Mauritius as a premier tourism destination. Emirates’ unparalleled connectivity through Dubai has opened new horizons for us, enabling strong growth from markets such as the Middle East, Europe, and beyond. We are confident that this collaboration will continue to play a vital role in our tourism development.”
To celebrate Mauritius’ 57th Independence Day, Emirates operated an A380 flight with an all-Mauritian crew, symbolizing the opportunities its people have embraced on the global stage and the importance of the nation to the airline’s network and operations. The airline currently provides two direct daily flights to Mauritius, both operated by its flagship A380 aircraft.
