FTA receives ISO certificate for its innovation management

By Shilpa Annie Joseph, Official Reporter
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FTA wins global accreditation
Officials during the award ceremony | WAM

The Federal Tax Authority’s (FTA) innovation management system has earned a new international accreditation, the ISO 56002:2019 certificate, confirming its success in implementing the international standard for innovation management.

The award recognizes the implementation of global best practices and standards that enhance the effectiveness and efficiency of innovation management. This achievement coincides with the FTA’s participation in the monthlong UAE Innovates 2024 initiative.

The certification was granted after experts from the certifying body audited the FTA’s system and verified the accuracy of all related procedures. The Authority passed the audits successfully, confirming that its system provides an effective framework for driving innovation.

Khalid Ali Al Bustani
Khalid Ali Al Bustani
Director General

“The ISO certification for the innovation management system provides an added layer of assurance to the Federal Tax Authority’s systems, particularly in relation to the innovation environment and its growth. This also demonstrates the Authority’s commitment to establishing an institutional environment that fosters creativity and innovation and prioritizes the development of skills and talents of innovation management employees. The objective is to encourage the generation of innovative and effective solutions to the challenges and opportunities while employing innovative tactics to achieve sustainable financial diversification for the UAE for generations to come,” Al Bustani added. “The FTA strives to continuously improve and streamline procedures, provide high-quality services, and facilitate self-compliance.”

The certificate also demonstrates that the FTA’s performance ratings in terms of innovation have notably improved, ensuring the Authority’s continued support for regulatory reform programs.

For his part, Jassim Al Haddad, Head of the FTA’s Innovation Team, said that, “Earning this international certificate in the field of institutional innovation is a testament to the Federal Tax Authority’s exceptional structure in the innovation sector, which adheres to the best practices in the field.”

“Implementing the ISO 56002:2019 international standard further confirms that the Authority has successfully developed, implemented, and maintained a secure and effective system for managing innovation, to enhance its operations and continuously improve the system. This, in turn, helps in creating novel solutions to meet the needs of customers and stakeholders in the tax sector,” Al Haddad added.

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