Muzn Islamic Banking, part of the National Bank of Oman (NBO) Group, has unveiled Shari’ah-compliant Direct Debit E-Mandate service, designed to make recurring payments easier and enhanced for both individuals and businesses.
The new service, available on Muzn Islamic Banking’s Corporate Internet Banking services and the Muzn Islamic Banking app, provides a reliable and efficient way to manage high volumes of transactions without delays. This supports Oman’s vision for digital transformation.
Salima Obaid Issa Al-Marzoqi Assistant General Manager and Chief Islamic Banking Officer – Muzn
“At Muzn Islamic Banking, we recognize that customers seek solutions that align with their values, not just digital services. The Direct Debit E-Mandate reflects our commitment to build a future-ready, Shari’ah-compliant banking ecosystem that meets the evolving needs of both individuals and businesses. It also offers operational efficiency, transparency and trust within a secure, user-centric platform.”
With Direct Debit E-Mandate service, customers can schedule automated payments directly from their bank accounts, reducing manual processing and administrative costs. This fully digital service helps to ensure cash flow stability, avoid payment delays and have greater control over financial commitments.
Additionally, the service enables customers to create, approve, modify or cancel payment mandates while receiving real-time notifications for all mandate activity and payment transactions, ensuring full transparency and oversight.
This solution supports various payment frequencies (daily, weekly, monthly, and yearly), making it ideal for managing a wide range of recurring payments, including utility bills, loan repayments, business subscriptions and vendor payments.
As a licensed Islamic Banking Window, Muzn Islamic Banking is committed to delivering Shari’a compliant financial solutions for customers. In addition, the bank is dedicated to making a positive and sustainable difference in the community through its corporate social responsibility program.
