Qatar Islamic Bank (QIB), Qatar’s leading digital bank, has received the Best Consumer Bank in Qatar and the Middle East and Personalized Financial Advice in Qatar and the Middle East at the AI in Finance Awards 2025 from Global Finance.
These awards further solidify QIB’s leadership in advancing AI-powered banking innovation across the region.
With a strong focus on delivering smarter and more intuitive digital experiences, Qatar Islamic Bank has been strategically integrating artificial intelligence across its operations to anticipate customer needs, enhance service quality, and support long-term, sustainable growth.
According to the statement, one of Qatar Islamic Bank’s most notable AI implementations is Next Best Offer (NBO), a proprietary recommendation engine within the QIB Mobile App. Built on advanced deep learning algorithms, NBO helps deliver timely, relevant product suggestions and financial advice tailored to each customer’s profile.
This capability ensures users receive meaningful, personalized interactions, supporting better financial decision-making while enriching their everyday banking experience.
Bassel Gamal Group CEO – QIB
“These awards affirm our vision to position AI as a cornerstone of Qatar Islamic Bank’s future. We are leveraging artificial intelligence to enhance customer experiences today while building the foundation for a truly intelligent bank that can anticipate needs, drive innovation, and deliver sustainable value for years to come. Our commitment to responsible and forward-thinking AI adoption ensures QIB remains at the forefront of digital banking, supporting Qatar’s ambitions for a knowledge-based economy.”
Qatar Islamic Bank’s AI strategy goes beyond personalisation. By integrating AI into areas such as fraud detection, process automation, and digital onboarding, the Bank has significantly improved operational efficiency, enhanced security, and reduced its reliance on traditional, paper-based workflows. These advancements reflect QIB’s commitment to responsible AI innovation that aligns with the objectives of Qatar National Vision 2030.
The Global Finance AI in Finance Awards recognize financial institutions setting global standards in artificial intelligence. QIB’s accolades in both national and regional categories reaffirm its position as a digital pioneer, driving innovation with purpose, precision, and forward-thinking leadership.
