Saudi ZATCA launches new smartphone app to automate its services

By Arya M Nair, Official Reporter
  • Follow author on
Online Taxpay
Representational image

The Zakat, Tax and Customs Authority (ZATCA) of Saudi Arabia, in line with the efforts to develop its electronic services, has launched new application for smartphones “ZATCA”, which includes various services that help taxpayers perform their services quickly and automatically.

The new app, in addition to the services provided by the authority’s website, aims to facilitate the customer experience and raise the level of services provided by the authority. It will allow taxpayers to obtain a quick service in line with the great digital transformation experienced by the Kingdom, adding that the development of the application “ZATCA” is relied on three main principles, ease, speed, and efficiency.

Director of the ZATCA application project, Eng. Abdullah Al-Madani, said that the application is a new method in which the authority provides services through an integrated and interactive service environment targeting the authority’s taxpayers and customers, and aims to achieve users’ satisfaction and meet their aspirations in the era of digitization and speed.

The application allows taxpayers to inquire about payment processes without having to visit the authority’s branches, viewing their account statement and authorizing approved accounting offices, and other services such as customs tariff and customs declaration service.

It’s worth noting that one of the application’s most notable features is the electronic payment feature, which allows customers to make secure online payments. The updated software is available for download through the App Store and Google Play Store.

The authority, along with the ZATCA app, also launched the guideline for electronic services provided by the authority, through which it aims to guide and direct the owners of businesses to be more acquainted with the electronic services and the operating mechanism of the app to allow them to carry out their transactions online.

Related: General Authority of Customs Qatar unveils its new official logo