Resolve Systems, US-based IT automation software vendor, has revealed its plan to expand into the Middle Eastern market in order to support organizations in the region on their digital transformation journeys.
The firm has established its regional office in Dubai with the aim to serve customers and partners in the Middle East region including UAE, Saudi Arabia, Egypt, Qatar, Kuwait, Oman, Bahrain, Jordan, Lebanon, Turkey and Pakistan, as well as Africa.
The current expansion of Resolve comes amid the surging demand for automation technology as digital transformation initiatives continue to advance across the Middle East. IT automation has emerged as an essential tool to help overcome challenges including talent shortage globally.
Resolve expects that the digital transformation efforts, which got accelerated due to the pandemic, will also boost the adoption of its intelligent IT automation solutions in the near future.
“Resolve’s rapid growth reflects the recognized strength and value of our IT automation solutions as the pace of digital transformation accelerates around the globe. We are excited to establish this in-region presence to serve and support enterprises and IT service providers across the Middle East and Africa, as they look to adopt intelligent tools that will provide greater visibility into their IT systems and enable automation for many of their IT operations processes.”
Mr. Amer Sharkawi, Regional Sales Director, and Mr. Mohamad Ashokaibi, the Senior Sales Engineer, will lead the Dubai office of Resolve.
Commenting on the expansion, Mr. Sharkawi stated, “Organizations across the Middle East, Turkey, and Africa are increasing their efforts around IT automation to find the best strategies for today’s digital world. We look forward to working closely with our existing partners and customers in the region and developing new relationships to extend the benefits of our powerful solutions.”
Resolve Systems helps enterprise technology teams globally to achieve agile, autonomous operations with an industry-leading intelligent IT automation platform. With more than a decade of automation expertise, Resolve’s solutions are purpose-built to address challenges posed by increasing IT complexity. The majority portion of the company is owned by Insight Partners, leading global venture capital and private equity firm investing in high-growth technology and software companies.