AiVANTA, a leading AI-driven SaaS platform, and Slangit Technologies, a key player in interactive Knowledge Base solutions with deep expertise in Arabic dialects, have joined forces to co-develop an AI-powered customer engagement platform.
This platform targets Arabic-speaking markets in the Middle East region. The partnership integrates AiVANTA’s hyper-personalized video messaging capabilities with Slangit’s intelligent, real-time voice and chat-based interactions.
As the Middle East region’s digital landscape continues to grow rapidly, this alliance aims to meet the surging demand for culturally relevant, automated communication at scale, bridging fragmented systems and enabling truly localized engagement.
The platform will integrate Slangit’s Knowledge Base as a Service with AiVANTA’s AI-powered video engine, enabling businesses to offer timely, relevant customer interactions across websites, messaging apps, and telephony systems, while adapting seamlessly to regional languages and dialects.
By harnessing the power of AI to unify communication and conversation, the solution helps enterprises shift from siloed, impersonal engagement models to connected, intelligent customer experiences.
The platform enables businesses across various sectors such as healthcare, banking, insurance, telecom, and eCommerce to automate support, reduce operational load, enhance message clarity, and deliver emotionally resonant, localized journeys.
AiVANTA has strengthened its presence in the UAE through strategic partnerships with Al-Wathba and Aster Healthcare. This expansion builds on its success in India with leading clients such as ICICI Bank, Bajaj Allianz, Tata Mutual Funds, and Ajax Engineering.
As part of the collaboration, Slangit brings deep regional expertise in Arabic voice and conversational technologies, with deployments across voice, chat, and IVR platforms.
Karan Ahuja, Co-founder and CEO of AiVANTA, stated that, “This partnership is a game-changer for AI-driven multimedia communication in the Middle East.”
“Together, we’re delivering seamless, localized experiences that redefine customer engagement across the Arabic-speaking market,” added Rabih Chehade, Founder and CEO of Slangit Technologies.
