Bahrain Network launches new centre to handle reports of infrastructure damages

By Shilpa Annie Joseph, Official Reporter
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Bahrain’s National Broadband framework, Bahrain Network (BNET) has introduced a Network Emergency Response Centre (NERC) in order to respond to the reports of network infrastructure disruption.

NERC is part of the Network Intelligence Centre of Excellence (NICE), launched by BNET earlier this year, which offers 24×7 proactive monitoring and management of Bahrain’s smart digital telecommunication infrastructure networks, to ensure the continuity of network operations and services by resolving any problems in real-time.

As per the company, BNET’s Network Emergency Response Centre (NERC) is responsible for handling and mitigating reports of damage to BNET’s network infrastructure as a result of construction activity or some other cause that may disrupt the network’s efficiency and cause service disruptions.

Mohamed Alkaabi
Mohamed Alkaabi
Acting CTO

“The Network Emergency Response Centre provides an immediate response to reports related to any damages that occur to BNET’s fiber-optic network infrastructure, as part of the company’s commitment to ensure the provision of improved and efficient services, and the quality of the national broadband network infrastructure.”

The establishment of NERC is aimed at ensuring the provision of secure, reliable, and stable network services to licensed service providers, and by extension to end-users in Bahrain, as BNET continues to work on executing its strategic plans to provide enhanced and efficient fiber optic infrastructure across the Kingdom, and ensure delivery of quality services following best practice, the company said.

BNET is a key component of the 5th National Telecommunication Plan (NTP5), which aims to develop the telecommunications sector’s growth and economic diversification by deploying a fiber-optic network to 100 percent of all businesses and 95 percent of all households throughout Bahrain.

According to the company statement, the center, open to the public, can be reached on the public number (17175757), and operates around the clock, five days a week (24×5), from Sunday to Thursday.

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