Ebrahim Khalil Kanoo, Bahrain’s leading automotive and diversified business conglomerate, has selected Syncron Inventory to optimize its parts inventory for a more connected, reliable, profitable and customer-focused aftermarket business.
By partnering with Syncron, a Sweden-based after-sales service solution provider, Ebrahim Khalil Kanoo will optimize its parts inventory business, supporting a multinational workforce of over 2,600 employees and roughly $1 billion in revenue. With predictive analytics, data simulations and advanced reporting features, Syncron Inventory is an industry leader that gives manufacturers invaluable visibility into inventory operations and helps them develop clear and actionable insights.
“We need a group-wide, centralized approach. From an operational perspective, our parts operations have become more complex. Each department has site-specific ordering guidelines, so they have different policies and follow different processes. With a centralized solution, we can resolve these issues and streamline our inventory operations.”
“With advanced processing tools, Syncron Inventory enables durable goods manufacturers to resolve inventory concerns before they become problematic. Syncron Inventory synthesizes millions of data points into personalized insights for advanced forecasting, resulting in lower supply chain costs and parts availability improvement,” said Ms. Anneliese Schulz, chief revenue officer, of Syncron.
Syncron takes a customer-centric approach to product implementation and post-implementation. “The whole process was quite smooth. We appreciate the professional approach and clear communication. We always knew what to expect. It was one of the easiest implementations I have ever been part of,” commented Mr. Jawed Akhtar, chief information officer of Ebrahim Khalil Kanoo.
Syncron Inventory is an essential component of the Syncron Connected Service Experience (CSX) Cloud, the foundational platform that enables service organizations to transform their approach to service lifecycle management (SLM), from beginning to end.