State-owned utility service provider Dubai Electricity and Water Authority (DEWA) awarded as many as 2,071 households with valuable prizes in the emirate as it concluded it’s on app Smart Living League 2071 program.
Reflecting upon the UAE Centennial 2071, DEWA had launched the initiative to promote environmental values and educate customers about conservation and adopting a sustainable lifestyle.
Close to 16,900 chose to take part in the League which was derived from the Smart Living initiative.
DEWA’s Smart Living initiative empowers customers to proactively monitor their electricity and water use, make smart conservation decisions digitally, and resolve any issues causing excessive waste or overuse, without having to contact DEWA.
“As a socially responsible government organisation, DEWA is committed to engaging all society to achieve sustainable development. DEWA is doing this by providing smart services that help them conserve their consumption, encourage them to reduce waste, and introduce them to different ways of protecting natural resources, for generations to come. This is in accordance with the UAE Centennial 2071 to make the UAE the world’s leading nation. DEWA adopts innovation, Fourth Industrial Revolution technologies, Artificial Intelligence (AI), and Big Data to develop its services according to the highest standards of efficiency, effectiveness, and sustainability; empowering customers to enhance the efficiency of their electricity and water consumption. This reduces the carbon footprint and achieves the Demand Side Management Strategy, which aims to reduce 30 percent of electricity and water demand by 2030, and DEWA’s vision to become a globally leading sustainable innovative corporation.”
While making considerable progress on its goals since its launch last year, The Smart Living initiative secured the Hamdan bin Mohammed Programme for Government Services Flag 2020 recently.
The program also earned a Global Business Excellence Award 2021 for Outstanding Innovation from Awards Intelligence in the UK.
900,000+ customers have benefited from the initiative since its launch in July 2020 to 30th April 2021.
The Smart Living Initiative
DEWA’s The Smart Living Initiative provides a digital control dashboard to monitor consumption through the smart app or website, as well as providing tips and proactive plans to conserve usage and outline proactive plans.
It enables users to monitor their consumption and get daily, monthly, and annual reports. Through the ‘My Sustainable Living’ program, the initiative enables customers to compare their monthly electricity and water use with the average consumption of similar homes.
Using its Away Mode, the initiative allows DEWA to send consumption details to customers by email on a daily or weekly basis when they activate the offer while they are traveling, or are away from their homes.
The initiative also includes the auto-scheduling feature to make an appointment for a technical team to visit, with real-time updates on the status of the request.