Dubai RTA unveils new guidelines for issuance of delivery, e-media license

By Rahul Vaimal, Associate Editor
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Delivery Service
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Dubai’s Roads and Transport Authority (RTA) has introduced a set of guidelines for the licensing of the delivery services and electronic media (e-media) facilities functioning in Dubai.

This move is in line with the company’s steady growth, which is driven by the growing demand from residents who are increasingly relying on the services of those businesses to deliver their ordered goods and products.

RTA has realized the need and significance of regulating the business of this vital sector in order to bring it into line with the world’s best practices, especially in terms of safety and security.

Al Meer
Abdullah Ibrahim Al Meer
Licensing Agency – RTA

“Given the continuous growth of delivery services and the extensive reliance of residents on those services in delivering their orders, it was imperative to regulate the business of the sector. Accordingly, RTA reviewed the best international practices of the industry and developed a set of standards befitting the needs of Dubai and its pioneering role in the logistical sector in the region and the world.”

He further added, “The stipulations covered the level of license, delivery means, training of drivers, standards of delivery boxes, and the uniform of drivers. The objective of these regulations is to ensure compliance with the highest safety and quality standards, and reduce traffic accidents.”

“RTA always seeks to bring happiness to customers through improved systems and new initiatives compatible with the latest technologies in various fields. RTA’s keenness to implement the highest global standards contributes to the sustainability of Dubai in the logistical transport, and its vision ‘The world leader in seamless & sustainable mobility’,” concluded Mr. Al Meer.