Oman’s Ministry of Transport, Communication and Information Technology (MTCIT) has launched a digital transformation program with an estimated investment of $442 million to improve government e-services and digital infrastructure.
The government’s digital transformation project, set to run until 2025, is also one of the initiatives in the National Digital Economy Program, and one of the key enablers towards accomplishing Oman Vision 2040, the nation’s long-term plan to achieve economic expansion and sustainability.
The program was developed to help the government sector strive for innovation, smart services, proactive measures, and a positive online experience for beneficiaries such as citizens, businessmen, employees and government units. One of the program’s most significant pillars is to streamline procedures and make operations more proactive.
Another important aspect is data unification, integration, and availability, as data is an important component of digital transformation, it will help achieve a long-term strategy to address advanced levels of e-governance, as well as enable normal service updates, improve service quality, and allow for procedure standardization.
The fund allocated for the program will be utilized for automating basic services, propagation of services via the Internet, development of centralized digital solutions, improvement of the digital infrastructure and empowerment of national teams specializing in digital transformation skills.
Moreover, the laws and regulations concerning digitization will be reviewed to ensure that they are in line with rapid technological changes, and help define the relationships between all parties involved in the implementation of this plan.
To protect and safeguard this new digital infrastructure, cybersecurity has been prioritized, which will work hand in hand with enhanced community awareness and confidence building exercises so that people can use smart services in a safe manner.