Omantel, a leading integrated telecommunications services provider in Oman, has signed a Memorandum of Understanding (MoU) with Microsoft to collaborate on driving business value and accelerating ICT innovation to support the telco’s digital transformation strategy, streamline and improve services across the Sultanate.
Microsoft will work with Omantel to develop the necessary foundational capabilities required for their workforce, assist with streamlining operations and business support systems, transform the customer experience, optimize next-gen networks, and accelerate innovation and growth.
Under the new agreement, Microsoft will engage with regional and international solution providers to bring the latest global innovations in digital transformation, digitization, cloud adoption, big data and data science, AI, cybersecurity, capacity building and skilling to Oman.
Additionally, both entities will cooperate on the development of ideation workshops with technical and business stakeholders to evaluate various technology ideas and proposals within a high-level implementation roadmap and collaborate on the delivery of technology awareness sessions centered around new Microsoft technologies in sports innovation, go to market planning and development of the startup and entrepreneurship ecosystem in Oman.
“As a trusted digital transformation and digitization partner, we are committed to helping our customers accelerate innovation and build new revenue streams by leveraging powerful advanced technologies such as 5G. By uniting our innovations with Omantel’s expertise we will be able to ensure greater resilience and efficiencies for consumers and businesses across Oman. This new agreement builds on our longstanding partnership with Omantel to accelerate technology adoption and empower people and organizations in the country to achieve more.”
Omantel will provide support for the required cloud infrastructure to host the technology workshops and proof of concept, facilitate the connection with business and technical stakeholders in target departments, and provide technical and financial support for the potential implementation of the different solutions.
“The rapid acceleration towards a progressively digital society and changing customer expectations are driving an increased need for innovation to ensure a fully connected environment. This strategic collaboration with Microsoft will serve to reinforce our ICT transformation efforts to build a connected community fortified by innovation in the Sultanate of Oman, enabling an improved customer experience for both consumers and enterprises alike,” the telecom company said.