Qatar’s first Islamic financial institution, Qatar Islamic Bank (QIB) has been named as ‘Best Retail Bank’, and ‘Best Digital Bank’ in the country by The Asian Banker, a leading international provider of strategic intelligence in the financial services industry.
According to the statement, both awards highlight QIB’s ongoing efforts to improve its existing product line and offer novel financial solutions to fulfill its customers’ ever-changing demands. The accolades are also a testament to QIB’s successful growth strategy, which focuses on the demands of clients and providing solutions that offer ease and a simple banking experience.
“We are delighted to be recognized alongside prominent members of the global banking and finance community. This is a testament to the significant progress QIB has made in establishing itself as a leading banking institution in the Middle East while maintaining its leadership position in Qatar.”
The Asian Banker has revised categories, established new scorecards, and expanded the program to include additional alternative providers to reflect the financial industry’s fast evolution. The Asian Banker’s BankQuality.com, a leading rating site where customers can review and comment on their banking experiences, has recently been included in the program.
Further, the Asian Banker has also introduced a series of online surveys across the region to collect feedback from consumers on their engagement, experience, and satisfaction with their main retail banks.
QIB has demonstrated consistent financial growth over several years and has been setting a precedent for Islamic banks in the region with its embrace of cutting-edge banking technologies, as well as its customer-centric approach to both its product offering and the overall banking experience.