Rafid wins UAE ministry’s 5 star rating for auto services

Rafid wins UAE ministry's 5 star rating for auto services
Image credits: Rafid | Cropped by GBN
By Desk Reporter, GCC Business News

Rafid Automotive Solutions has received five-star rating from the UAE Ministry of Industry and Advanced Technology for its Rafid Vehicle Repair unit, under the UAE System for the Accreditation of Vehicle Repair and Service Centers.

Rafid Automotive Solutions is a subsidiary of Sharjah Asset Management, the investment arm of the Government of Sharjah. This top-tier recognition places Rafid among the highest-rated vehicle service providers in the country.

The accreditation system, launched to elevate service quality across the automotive maintenance sector, supports the UAE Government’s aim of ensuring equitable access to safe, reliable, and high-standard services for all residents.

Rafid Vehicle Repair earned the rating after meeting a comprehensive set of criteria. These include the scope of services provided, workshop infrastructure, staff qualifications, the use of quality spare parts, and the availability of approved tools and diagnostic equipment.

The evaluation also covered health and safety compliance, operational documentation, environmental conditions, and geographic accessibility, factors designed to ensure a seamless and secure customer experience.

Rafid wins UAE ministry's 5 star rating for auto services
Ahmed Juma Al Musharrekh
MD – Rafid Automotive Solutions

“This achievement reflects our unwavering commitment to applying the highest standards of quality and excellence in vehicle maintenance services, and our dedication to aligning the performance criteria framework with the best practices adopted in the United Arab Emirates. We constantly strive to deliver an exceptional experience to our customers by enhancing our infrastructure, employing the latest equipment and technologies, and providing comprehensive services.”

Rafid is actively enhancing its performance and raising service standards in alignment with the UAE National Agenda and Vision 2031, he added, emphasizing company’s efforts and focus on improving the efficiency of vehicle maintenance operations to support environmental sustainability. These initiatives are aimed at reducing accidents and carbon emissions while contributing to a higher quality of life across the community.

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