Silverlining; Ride-hailing service Careem observes unexpected quick recovery

By Rahul Vaimal, Associate Editor
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Dubai-based, Careem a subsidiary of US-based ride-hailing solution Uber Technologies is witnessing a gradual increase in demand to its services in the region as nations relax lockdown measures. The organization expects to see an early recovery for its service to pre-COVID-19 levels in 2021.

Careem which had only hoped for a recovery to its ride-hailing services only by 2021. But with the easing of restrictions, the firm is witnessing growth that was not projected even in their initial plans.

Reports suggest that they have been recording double-digit growth on all its services week-on-week since the complete lockdown began to be gradually lifted.

On Sunday, Careem announced its multi-year agreement with Visa that makes its payment services become available through Careem. This is in line with the Dubai headquartered firm’s efforts to include some payment services in its “Super App”.

With these advancements, the service provider is quite confident about the future as the lockdown has pushed more people to utilize the digital platforms for their daily requirements.

Careem, which was bought by Uber in 2019 was forced to lay off nearly one-third of its employees due to pandemic. They have reportedly, taken measures to be equipped and combat any future disruption that may come their way.