Dubai Government, represented by Digital Dubai and the Department of Finance, has integrated Tabby into DubaiPay, the unified hub for service providers and government entities.
This integration enables round-the-clock deferred payment services, offering citizens, residents, and visitors in the UAE a seamless and secure way to make payments.
By introducing flexible installment options, the initiative enhances customer convenience and empowers users to manage their financial commitments more effectively.
Tabby joins a diverse range of payment methods available on the DubaiPay platform, including credit cards, direct debit cards, smart wallets, online banking services, Apple Pay, and Google Pay. This expansion offers individuals and businesses a wider selection of convenient and secure payment options, reinforcing Digital Dubai’s vision to digitize life in the emirate and strengthen the foundations of the digital economy.
HE Abdulrahman Saleh Al Saleh Director-General Department of Finance, Dubai
“The launch of deferred payment services through the DubaiPay platform marks another step toward realizing Dubai’s vision of offering innovative solutions that cater to customer needs while supporting the sustainability of public finances. This initiative reflects our unwavering commitment to enhancing customer convenience, which is in line with Dubai’s goal of becoming one of the world’s smartest cities.”
Hamad Obaid Al Mansoori, Director-General of Digital Dubai, stated that, “Tabby’s integration into the DubaiPay platform marks a significant milestone in our digital transformation journey, making financial transactions more seamless for individuals and businesses alike. This step underscores the vital role of public-private partnerships in embedding digital transformation as both a culture and a practice on a broad scale, in line with the leadership’s vision to evolve from digital government to a fully integrated digital society.”
Matar Al Hemeiri, Chief Executive, of Digital Dubai Government Establishment, commented that, “Digital payments are a cornerstone of Dubai’s digital lifestyle and economy. The inclusion of private sector companies in the DubaiPay system, managed by Digital Dubai, is a key step in strengthening customer confidence in digital payments and accelerating the emirate’s digital transformation efforts. At Digital Dubai, we are committed to encouraging all digital payment solution providers to join DubaiPay, as part of our mission to realize the vision of our wise leadership and fulfill the objectives of the Digital Dubai Strategy, which aims to digitize all aspects of life in Dubai.”
The DubaiPay system serves as the comprehensive platform for various payment methods and is operated and developed by the Dubai Government. It is a unified service for both service providers and government entities, enabling electronic payment transactions across multiple channels, including mobile phones, websites, kiosks, and smart devices.
The system supports numerous payment methods such as credit cards, direct debit cards, smart wallets, online banking services, Apple Pay, and Google Pay. DubaiPay services stand out for their compliance with the highest international standards, including PCI DSS and ISO 27001.
The installment mechanism works as follows: the customer selects the service they wish to pay for on the service provider’s website. They are then redirected to the DubaiPay page, where they can choose from several available payment options, including Tabby.
After verifying their identity through a one-time password to access their account data on Tabby, the customer can determine the payment installments. The customer has the option to pay for their purchases in four monthly installments.
