Western Union, Aman Exchange integrate Kuwait Mobile ID to their services

By Amirtha P S, Desk Reporter
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Western Union, US-based multinational financial services company,  in association with Aman Exchange, have entered into a collaboration with Public Authority for Civil Information (PACI) to integrate Kuwait Mobile ID within its website and mobile app.

Western Union is the first money transfer operator in the country to integrate Kuwait Mobile ID capabilities into its digital solutions, accelerating its tech-focused growth strategy to make sure customers have access to reliable and convenient payment services.

With this new integration, Western Union consumers in Kuwait can now enjoy a seamless registration and online verification process prior to using the company’s digital service offerings, which allow them to send money globally. 

With the Western Union official website and mobile app, customers can send up to $2475 from Kuwait directly into billions of bank accounts, including wallets and cards, across more than 125 countries and territories, with real-time capabilities in 100 of these countries. Further, it offers payout in cash in approximately 600,000 retail locations in more than 200 countries and territories.

“At Aman Exchange, we are committed to delivering greater value for customers by continuously innovating global cross-border money movement solutions. Together with Western Union, we are proud to say this is the first-time digital customers sending money transfers abroad will be able to enjoy the benefits of easy online verification,” said Mr. Adel Al Muzaini, Managing Partner, Aman Exchange. 

Kuwait Mobile ID, a solution by the PACI, is a mobile-based Digital ID derived from the Civil ID with capabilities including, but not limited to, identity verification, authentication to online e-services and applying trusted digital signature to documents and transactions.

“We launched our digital services in Kuwait in 2017 with Aman Exchange and are excited to continue to build on our capabilities with Kuwait Mobile ID, making our customers’ lives easier, with simple online registration and verification,” said Ms. Salma Massoud, Head of Digital, the Middle East and Africa, Western Union.

The customers can register online at the Western Union website or the mobile app, fill in the necessary details, select KYC via the Kuwait Mobile ID option, navigate to the Mobile ID app and select Aman Exchange. Once the verification is complete, customers will receive an email from Western Union confirming account activation.

Also, customers with renewed Civil IDs can use Kuwait’s mobile ID to re-verify their profiles online, without the need for in-person re-authentication. In addition to the convenience and reliability of sending money any time, the website and app display current exchange rates and fees, track money transfers online and list the full history of transactions.

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