Abu Dhabi Maritime, the custodian of all of Abu Dhabi’s waterways and marine ecosystems, has assumed responsibility for all ferry services operating within Abu Dhabi’s waterways.
Operating under the AD Ports Group, with guidance from the Department of Municipalities and Transport (DMT), the organization is integrating the Ferry Operations Branch of the Integrated Transport Centre (ITC) under the scope of its services.
The move will see Abu Dhabi Maritime manage and oversee the daily operation of the Emirate’s two major ferry lines, the Dalma Island Water Transport Service, which connects Dalma Island and Jebel Dhanna Port, and the Al Aliah Island Water Transport Service, which connects Al Aliah Island and Al Saadiyat Island.
As part of its new responsibilities, the organization will also drive the development of several key business areas associated with ferry operations. This includes the creation of new infrastructure such as ferry stations, acquisition of vessels, enhancement of staff capabilities, fostering third-party contractor relationships, as well as leading the digitalization of Abu Dhabi’s ferry services.
“The integration is part of DMT’s long-term plan to deliver our leadership’s vision to establish our emirate as a top global maritime center with streamlined ultra-modern services and infrastructure of the highest standards. The move will also support developing the maritime transport infrastructure further to serve the growing number of ferry users and will ensure a smoother experience for all commuters.”
Abu Dhabi Maritime aims to improve the user experience through innovation and digitalization, in addition to streamlining operations and achieving new levels of efficiency across all ferry-related activities. Adoption of an online digital ticketing solution, as well as integration with other related water services, will be part of this.