Attn travelers to Dubai; GDRFA Chief clears entry confusions

By Backend Office, Desk Reporter
Air Travel
Representational Image

During the inaugural #AskDXBOfficial interaction, Major General Mohammed Al Marri, the Director-General of the General Directorate of Residency and Foreigners Affairs (GDRFA) has revealed the official stance of his organization on current immigration and travel procedures and protocols for citizens and residents.

Residence visa status and Travel to UAE

The GDRFA Director-General stated that all residents holding a valid resident visa are allowed to return to Dubai. A return permit from GDFRA and a negative PCR test result are mandatory to anyone returning to Dubai through any UAE airport.

Holders of expired residence visa 

Major General Al Marri clarified that holders of expired residency visas should renew their visas before exiting the country if they wish to return to the UAE.

Meanwhile, valid UAE residency visa holders currently outside the country can return to Dubai provided there are no flight restrictions between the UAE and the country they are in.

Residents who have incurred fines due to job loss 

Major General Mohammed Al Marri said, “To all those who have accumulated fines, please do not assume you cannot exit the country. We at Dubai Airports and GDRFA will handle each humanitarian case individually and facilitate their travel.”

Return to Normalcy

The GDRFA-Dubai chief remarked that the number of passengers at Dubai Airport is seeing a daily average rise of 5 percent. He was optimistic that by the end of 2020, passenger traffic will return to levels seen at the start of the year.


#AskDXBOfficial, an initiative by The Government of Dubai Media Office (GDMO) that gives the public and the media a chance to ask questions to Dubai’s senior government officials.

The initiative is part of GDMO’s objective of creating platforms that allow the community to clarify issues and concerns with government officials.

Alia Al Theeb, Senior Manager, Strategic Communications, Government of Dubai Media Office, said: “#AskDXBOfficial is part of GDMO’s aim of introducing new interactive communication channels to ensure the Government of Dubai is constantly connected and engaged with citizens and residents. In a continuously evolving environment, we place high priority on communicating directly with the community with clarity and transparency. #AskDXBOfficial invites the public to ask questions to key government officials each week. Answers to their queries will be posted on GDMO’s official social media platforms.”

To view the entire set of videos featuring answers to questions posed by the public to Major General Mohammed Al Marri, please visit GDMO’s official social media accounts including @DXBMediaOffice on Twitter, @DXBMediaOffice on Facebook and Questions for upcoming interactions can be submitted using the #AskDXBOfficial hashtag.