COVID-19: Etihad launches insurance cover for passengers

By Rahul Vaimal, Associate Editor
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Abu Dhabi-based Etihad Airways has launched a global wellness insurance plan for COVID-19 as part of ‘Etihad Wellness.’

Etihad Wellness is the airline’s latest health and hygiene initiative.

Passengers who are diagnosed with COVID-19 during their journey will not have to stress about treatment bills or quarantine costs if they travel with Etihad, the national airlines of UAE.

All Etihad tickets, irrespective of the date of booking, flying between now and 31 December 2020 will include insurance for COVID-19. Guests with current bookings do not need to do anything – as they are naturally enrolled in the program.

Cover ends when passengers return to their home country, or after 31 days – whichever occurs first.

Etihad has collaborated with AXA Partners to provide this insurance cover.

Duncan Bureau
Senior Vice President, Sales & Distribution, Etihad Airways.

“This additional cover will not only instill confidence to travel but also reassure our guests that we are doing all we can to keep them safe and protected. As more countries start opening their borders, we are making it as easy as possible for our guests to plan their next trip, hassle free.”

How to claim?

Travelers diagnosed with COVID-19 while on the trip needs to call the COVID-19 airline assistance team.

Travelers wanting to take advantage of Etihad’s services must inform the assistance team as soon as possible, since no costs would be reimbursed for the medical care taken prior to informing the Airways.

What is not covered?

All passengers travelling with Etihad Airways must have a negative COVID-19 test result before travelling, but the policy does not cover the cost of this process.

The cover is not applicable if travelers choose to visit a region, area or event which the authorities have advised against.

The program does not cover your costs if you travel to or from Iran, Syria, North Korea, Cuba, Venezuela, Crimea and Sevastopol.

Emirates was the first airline in the world to provide free COVID-19 cover to travelers in August.