DP World launches CARGOES Customs to facilitate paperless trade

By Arya M Nair, Intern Reporter
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DP World
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DP World, the Dubai-based leading global logistics company and provider of smart supply chain solutions, has launched its new digital compliance and revenue platform, CARGOES Customs.

The platform facilitates paperless trade and streamlines the flow of the customs process using breakthrough technology solutions, including an Artificial Intelligence (AI) driven risk engine and smart valuation, which detects revenue leakages. Its advanced classification wizard, based on machine learning, vastly reduces classification issues.

It is designed and supported by customs experts and digital transformation leaders, and is backed by more than 40 years of experience in logistics to solve challenges in the supply chain. CARGOES Customs offers an intelligence-enabled, unified customs operating model that optimizes border management and revenue collection activities.

Customs agencies can use the system to facilitate trade, secure global supply chains, and increase compliance. At the same time, it minimizes revenue leakage for government agencies. The platform is built to support global customs organizations in reforming and modernizing processes by leveraging the latest technology and tools.

Sultan bin Sulayem
Sultan Ahmed Bin Sulayem
Group Chairman & CEO
DP World

“Trade is a key driver to help economies around the world to recover fairly and sustainably from the economic shock of the pandemic. At DP World, we are doing our part to make trade flow as smoothly and seamlessly as possible, and with CARGOES Customs, we really help customs authorities around the world to become dramatically more efficient. This new digital solution connects customs officials and traders through an easy-to-use interface and a suite of custom-built tools.

This solution enhances visibility and traceability while adhering to World Customs Organization (WCO) best practices, leading to a more efficient customs clearance process. It also acts as an intelligent risk engine, helping in enforcing compliance and promoting seamless collaboration between authorities, government departments and stakeholders.

Offering a single window interface, CARGOES Customs is highly configurable and uses a template-based design which means customs organizations can update or roll-out new services at the click of a button. It supports all file formats commonly used in customs, and is WCO, World Trade Organizations (WTO) and Scaled Agile Framework (SAFE) framework compliant.

Mr. Pradeep Desai, Chief Technology Officer, DP World said that “Demand for digital solutions has never been higher and will only keep growing. We are leveraging technology to create value for our customers and help drive growth. CARGOES Customs by DP World is part of the broader CARGOES software suite of products.

Related: DP World begins $1.13bn deep-water port construction in Senegal


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