DP World & Maersk in deal to improve customer service at Jebel Ali Port 

By Arya M Nair, Official Reporter
  • Follow author on
DP World wins 2 sustainability awards
Image Courtesy; DP World

DP World, an Emirati multinational logistics company based in Dubai, has teamed up with global shipping services provider A.P. Moller-Maersk (Maersk), to improve operational efficiencies, enhance customer service and collaborate on decarbonizing.

The long-term strategic partnership will provide support for Maersk’s customers and implement new processes to improve quayside productivity, all leading to faster gate turnaround times at Jebel Ali Port and reduced bunker fuel consumption.

These are alongside visibility tools, which will allow Maersk’s customers to benefit from real-time information relayed by DP World to plan their supply chains better and ultimately cut their carbon emissions. Maersk will deploy two of its solutions for customers moving their cargo through Jebel Ali – Maersk Accelerate, a fast-tracking service through priority cargo handling, and Maersk Flex Hub, a cargo storage solution.

Shahab Al Jassmi_DP World_Maersk long term partnership
Shahab Al Jassmi
Ports & Terminals
DP World UAE

“Jebel Ali’s success has been built on progressive collaboration with partners such as Maersk, enabling us to combine our operational efficiencies and expertise to ensure we deliver the best end-to-end solutions to our customers. This synergy has allowed us to develop a successful ecosystem at Jebel Ali that continues to evolve and adapt to the dynamic markets we operate in. We will embark on this journey together to exceed our customers’ expectations.”

Jebel Ali Port is a leading international gateway port, ideally located to serve the East-West trade corridor connecting 150 cities globally. Maersk and DP World will continue collaborating to create new solutions, such as warehousing to drive better customer experience in the future, and to lower carbon emissions.

“In our journey as an integrated logistics provider, we look at every opportunity that can create value for our customers. DP World’s Jebel Ali Port has been a strategic partner to us for many years, and we have now extended our partnership with a clear focus on improving service delivery to our customers while reducing the carbon footprint through our operations together”, said Mr. Mads Skov-Hansen, Head of Ocean Customer Logistics, Maersk West & Central Asia.

Related: Mawani launches King Abdulaziz Port container terminals development project