Emirates NBD, a leading banking group in MENAT (Middle East, North Africa, and Turkey), has successfully completed the roll-out of its enhanced mobile banking app, ENBD X.
Engineered from the ground up as per the latest technology, security, and user experience trends, the cloud-native app offers an unrivaled combination of lightning-fast performance, user-friendly journeys, top-level security, and the largest array of products and services in the market.
ENBD X, initially rolled out in a phased manner, is now available to all Emirates NBD customers with new customers having the option to instantly open a digital account with the bank in less than three minutes through a mobile paperless journey.
The App’s global dashboard gives customers a 360-degree view of their entire financial portfolio as well as keeps them on top of all critical updates, such as upcoming payments or the status of pending requests.
According to the statement, users can avail of more than 150 services on ENBD X, including updating Emirates ID and Passport details, opening a fixed deposit, obtaining account balance certificates and reference letters, and applying for a loan on the card in real-time. Users can view all transactions across their accounts and cards, instantly download authenticated account statements, and even view images of cheques deposited in their account, an innovative, region-first feature, particularly useful in the UAE.
Mr. Marwan Hadi, Group Head of Retail Banking and Wealth Management at Emirates NBD, said that, “Over the years, Emirates NBD’s digital banking has consistently and globally been recognized for its superior user experience. With ENBD X, we have taken our mobile banking experience to a whole new level, adding a wide array of next-generation instant banking services, with many more to be released over the next few months.”
Mr. Pedro Sousa Cardoso, Chief Digital Officer, Retail Banking and Wealth Management, at Emirates NBD, stated that, “ENBD X sets a new standard of excellence for mobile banking in the region and beyond and is designed to provide customers with a truly enriching banking experience.”
“As a front-runner in digital banking innovation in the MENAT region, Emirates NBD strives to provide its customers with all the information, tools, and access they need to fulfill all their everyday banking needs at their fingertips. ENBD X delivers on this promise of being the only financial services App customers need in the UAE and much more,” Mr. Cardoso added.