Etisalat brings out new platform to improve digital health capabilities

By Amirtha P S, Desk Reporter
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UAE-based multinational telecom services operator, Etisalat has launched the Business Edge Healthcare platform, which aims to offer seamless, secure and practical solutions to enhance day-to-day operations in all business phases of the various healthcare departments.

The Business Edge Healthcare platform provides its users with a wide range of services dedicated to improving and empowering hospitals, ambulatory practices and medical staff.

The launch of platforms comes in line with UAE leadership’s vision and the Department of Health’s (DoH) overall objectives of enabling the use of digital health, supporting clinics utilizing digital technologies to improve health, care delivery, and informed decision-making for a better patient experience.

Etisalat’s Business Edge Healthcare platform offers various business benefits to the health care sector. The pre-integrated telemedicine module enables doctors to conduct live video consultations with their patients. The cloud electronic medical records (EMR) solution on the platform is Health Information Exchange (HIE) ready as well as a clinical care and telehealth solution optimized for small to medium-sized clinical practices providing ambulatory care to patients.

Esam Mahmoud
Esam Mahmoud

“The emergence of COVID-19 and its devastating impact has brought irrevocable changes to our lives and the global economy. This demands agile solutions that empower frontline workers with the best in technology and continuous access to health services in a safe and convenient way. This solution is a testimony to bringing digital transformation to small businesses as it provides tools and services that will help them achieve a world-class healthcare system.”

The solution ensures a number of benefits like quick set-up and provisioning, a monthly subscription with no significant upfront cost and a customizable solution with a built-in modular approach. It also covers all outpatient department operations, including scheduling and patient check-in and check-out.

Dr. Hamed Ali Al Hashemi, Advisor to DoH Chairman at Department of Health, Abu Dhabi, said, “Etisalat’s healthcare platform will further boost the digital transformation process of healthcare in Abu Dhabi with locally hosted solutions. This will entice all market participants to adopt digital solutions that will enable them to provide a higher standard of patient care, as our joint goal.”

Other benefits include an intuitive patient, an interoperable solution with capabilities to integrate with other healthcare solutions and a complete clinical documentation module enabling patient transactions and records. Laboratory and X-ray results will be securely stored on the cloud. The “speech to text” feature will make it easier for clinicians to capture patient history and charts.

The solution also features video surveillance as a service and a thermal camera solution to detect elevated skin-surface temperatures, analyze and track with the point of sale service, cloud-hosted endpoint security ensuring protection from cyberattacks, unified communications, managed Wi-Fi solutions and devices.

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