The Federal Tax Authority (FTA) has launched the Emirates Majalis initiative under the slogan ‘Closer to Each Other’, during its inaugural session held at Al Khawaneej Majlis.
The initiative reflects the FTA’s commitment to enhancing direct and effective communication with UAE citizens by addressing their enquiries, welcoming their suggestions, and strengthening community engagement.
During the session, HE Abdulaziz Al Mulla, Director General of the FTA, addressed a range of topics of interest to citizens, listened to the attendees’ comments and enquiries, and commended the high level of tax compliance achieved by entrepreneurs, as well as the strong level of community awareness of the UAE tax system.
The discussion addressed a range of customer enquiries relating to tax transactions. These included purchasing a business license registered in another person’s name and the resulting tax obligations, clarification on the tax treatment of residential and commercial properties, and the tax treatment of revenue generated by influencers and content creators from advertising and promotional activities when conducted on a commercial basis. Several other enquiries were also discussed.
Reaffirming the FTA’s ongoing commitment to strengthening trust and communication with all segments of society, His Excellency also emphasized the importance of concerted efforts, listening to citizens’ feedback, and designing services that meet their expectations and aspirations. He also noted that the Emirates Majalis initiative represents a new and ongoing platform for constructive community engagement.
During the dialogue session, HE Al Mulla stressed the importance of maintaining the confidentiality of tax file information and reference numbers and ensuring that such information is not shared with any unaccredited tax agent or other individual. In addition, he noted that the tax file constitutes an official record documenting the customer’s tax obligations and tax returns.
According to the statement, the initiative represents the first community engagement initiative launched under the leadership of the Director-General, to reinforce direct communication with citizens, listen to their views and suggestions, respond to their enquiries, and identify any challenges they may face when accessing tax services or completing tax procedures. Such initiatives reflect the Authority’s ongoing commitment to remaining close to the community and providing services that are simpler, clearer, and more transparent.
