Qatar Airways to Introduce touch-free in-flight entertainment; First in the World

By Shilpa Annie Joseph, Trainee Reporter
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Oxy One
Representational Image

Qatar Airways will become the first global airline to offer passengers 100 percent Zero-Touch technology through its award-winning Oryx One in-flight entertainment (IFE) system across the A350 fleet, as part of the airline’s latest COVID-19 safety measures.

The Zero-Touch technology, introduced in collaboration with the Thales AVANT IFE system, will allow A350 passengers to pair their personal electronic devices (PEDs) with their seat-back IFE screen, by connecting to ‘Oryxcomms’ Wi-Fi, and simply scanning a displayed QR code on the screen.

Through the airline’s award-winning system, the passenger will be able to use their PEDs to explore and enjoy more than 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games, and so on, restricting the frequency of onboard surface interaction and offering greater peace of mind during their journey.

HE Akbar al-Baker
HE Akbar al-Baker
Group CEO
Qatar Airways

“As an industry leader in the fight against COVID-19 and the first global airline to recently achieving a 5-Star rating in the coveted Skytrax Airline Safety Rating. Qatar Airways is committed to ensuring the highest standards of safety and hygiene on-board its aircraft at all times. The introduction of the state-of-the-art Zero-Touch technology and enabling passengers to use their Bluetooth headset on board is an important step in taking our already rigorous and stringent COVID-19 precautions to another level, limiting passenger surface contact and preventing any possible spread of infection on board. We hope it provides yet further assurance of the safety of air travel, as well as offering passengers on board increased confidence that they are enjoying the most consistently advanced customer experience available in the sky.”

Recently, Qatar Airways has become the first global airline to be awarded the prestigious 5-Star COVID-19 Airline Safety Rating by Skytrax, the UK-based international airline rating organization. This follows HIA airport’s recent success as the first airport to be given a Skytrax 5-Star COVID-19 Airport Safety Rating in the Middle East and Asia.

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