Qatar unveils first fully integrated postal delivery POS in the region

By Rahul Vaimal, Associate Editor
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Qatar’s largest Sharia-compliant financial institution Qatar Islamic Bank (QIB) has introduced the first fully integrated postal delivery point of sale (POS) in cooperation with the country’s post office Qatar Post and the leading FinTech company, Qpay, to provide cashless payment service for the customers.

Using the new state-of-the-art POS device, this new QPay payment solution allows customers to make cashless payments on delivery while collecting parcels and other mail items.

The smart POS enables Qatar Post’s delivery driver to know the details of the clients for each delivery, including the total amount to be collected, by simply scanning the item using the QPay device that has been completely integrated with the back-end tracking system of Qatar Post.

Furthermore, clients are provided with an option to pay by simply tapping their contactless bank cards on the POS. The new POS will support eWallet, mobile POS (mPOS), QR code scanner, and online billing and settlement.

Commenting on the announcement of the new solution, Mr. Tarek Fawzi, QIB’s Wholesale Banking Group General Manager said, “The digitize billing, and mobile scanning instrument offers an on-the-spot solution that meets Qatar Post requirements with speed and safety which I am confident will pave the way to similar service to other government and private sector companies which is in tandem with the countries direction to digitalize all services with the ultimate objective of having a cashless economy.”

Hamad Al Fahida
Hamad Al Fahida
COO – Qatar Post

“Now with the launch of this QPay solution, we are delighted to be able to offer our clients the convenience to settle their delivery payment using one of the major credit or debit cards, including the option of contactless transactions, thus also maximizing on the health & safety aspect especially during the pandemic. Equally, we expect to see a switch in consumer behavior from using liquid cash to card payment, with the positive effect of eliminating the need of double handling cash transactions whilst adding a fully automated, error-free, digitized billing and a system-driven approach to our payment on delivery offering. We are happy to add our contribution towards the Qatar 2030 vision for a digital society.”

“Our initiative with Qatar Post to offer 100 percent cashless functionality with digitized billing and other delivery services are a great demonstration of our relentless commitment to digitizing the Qatari society and removing paper cash from circulation. Such initiatives are aligned with Qatar’s 2030 vision for a paperless and digital society, as well as aiming at preparing the Qatari small business community to offer digital solutions for all Qatari citizens, residents, and merchants,” stated Mr. Nebil Ben Aissa, CEO of QPay International company.

The first Islamic Point of Sales & Online Payment Gateway solutions were launched by QIB in 2018 in partnership with QPay. This solution was introduced to serve QIB’s corporate clients and back their business banking needs. The Islamic POS solution, developed using Android smart technology, provides innovative, secure, and highly efficient payment processing services.