Lesha Bank, the first independent Shari’a-compliant Bank in Qatar, has obtained the ISO 9001:2015 and ISO 14001:2015 certifications for its Quality Management System (QMS) and Environmental Management System (EMS), respectively.
These certifications stand as a testament to the Bank’s dedication to excellence, sustainability, and continuous improvement in its operations.
Lesha Bank has successfully attained these two ISO certifications, reinforcing its commitment to implementing a world-class quality management system, environmental management, economic sustainability, and social responsibility.
After undergoing rigorous auditing by the internationally recognized German certification body, TÜV SÜD, Lesha Bank received the ISO 14001:2015 certification, showcasing its commitment to sustainability and reducing environmental impact.
By implementing effective Environmental Management Systems, the Bank has demonstrated a coordinated approach to minimizing its carbon footprint and adopting global best practices. Moreover, the ISO 9001:2015 certification highlights the Bank’s commitment to providing exceptional service that aims to align with its clients’ demand, through an effective quality management system.
In April 2023, Lesha Bank launched its new, cloud-based client relationship management (CRM) system, as part of the bank’s digital innovation plan to improve client relationships and potentially drive business growth. It focuses on providing a holistic and seamless client experience with the support of relevant data-driven information.
ISO certification is a seal of approval from a third-party body that a company runs to one of the international standards developed and published by the International Organization for Standardization (ISO).