The Saudi Data and Artificial Intelligence Authority (SDAIA) has concluded its operational plan for the Hajj 2026 season, deploying an integrated digital ecosystem powered by advanced data and artificial intelligence technologies to support government agencies and enhance the efficiency of services provided to pilgrims.
The authority said its AI-driven systems helped streamline key operational processes throughout the Hajj journey, supporting security, crowd management, and service delivery across the holy sites and entry points.
Biometric smart systems
As part of its collaboration with the Ministry of Interior, SDAIA introduced a smart mobile device capable of capturing biometric data, taking facial images, and reading passports in less than 40 seconds per pilgrim.
The technology enabled authorities to verify travel documents and visas with a high degree of accuracy while accelerating automated procedures, particularly for elderly pilgrims and people with disabilities.
SDAIA assures extensive technical support
SDAIA also provided comprehensive technical and operational support across 75 locations in the holy sites and 14 screening and security control centers. The support included managing secure infrastructure rooms, equipping workstations in line with approved cybersecurity standards, conducting preventive maintenance, and training field personnel to ensure uninterrupted operations at ports and security checkpoints throughout the Hajj season.
AI-powered crowd management, safety systems
A key component of the authority’s operations was the deployment of advanced crowd management technologies. The ‘Sawaher‘ platform utilized 16 artificial intelligence algorithms and 31 data dashboards to process real-time information from more than 5,000 cameras installed across 80 locations.
In addition, the AI-powered ‘Baseer‘ platform leveraged computer vision technologies and large language models to analyze crowd movement at the entrances of the Two Holy Mosques. The platform provided field commanders with rapid analytical insights, enabling faster decision-making, reducing congestion risks, and enhancing the safety and security of pilgrims.
The deployment of SDAIA’s digital and AI capabilities during Hajj reflects Saudi Arabia’s broader efforts to integrate advanced technologies into large-scale event management, supporting operational efficiency and improving the experience of millions of pilgrims visiting the Kingdom each year.
