Tag: Customer Experience

Kuwait’s leading Islamic financial institution, Boubyan Bank has signed a collaboration agreement with the American multinational financial services company Visa in order to implement...

Qatari multinational telecommunications company Ooredoo Group has signed two agreements with Finland-based multinational telecom company Nokia to drive its digital transformation and enhance customer...

UAE-based composite insurance company Oman Insurance Company has signed an agreement with MR HealthTech, a division of Munich Re, to deploy MEDNEXT 10 as...

UAE's official postal operator and leading express provider Emirates Post has introduced five new services to its wide business services portfolio in order to...

UAE's one-stop online shopping platform for coffee products, BeanBurds has introduced augmented reality (AR) to enhance the buying experience of the customers. BeanBurds offers specialty...

The COVID-19 pandemic is acting as a catalyst for the rapid transformation of the traditional BPO model. It is shining a light on how...

Oman’s customer-friendly communications provider Ooredoo Oman has partnered with Swedish multinational networking and telecom company Ericsson to migrate and consolidate its online charging system,...

Nature of Event: Offline Date: 21 February 2022 Venue: TBA Official Website: GulfCXAwards(dot)com  The ultimate accolade in CX, Gulf Customer Experience Awards 2022 (Gulf CXA 2022) celebrates the outstanding...