A draft federal law on consumer protection is currently being reviewed by the FNC Financial, Economic and Industrial Affairs Committee and will be presented to the UAE Parliament for additional provisions before it is approved.
The soon to be floored law will enable customers to reach officials at the Ministry of Economy to lodge grievances about fraud and exploitation.
“The committee was keen to add to the draft law, amendments that will benefit consumers and protect them from exploitation by suppliers.”
– Saeed Rashid Al Abedi, Chairman of the committee
“The committee has discussed the majority of the articles pertaining to the law with representatives of relevant departments.”
“As part of the law, the relevant authorities will obtain the correct information on goods purchased by consumers, and raise the awareness of consumers about their rights and obligations,” Mr. Al Abedi added.
The draft law will be taken to the UAE President for final approval once it is greenlit by the Federal National Council.