The UAE Ministry of Foreign Affairs and International Cooperation (MoFAIC) has established an advanced digital infrastructure to provide a range of electronic services to customers, in line with the directives of UAE’s visionary leadership towards enhancing government services and customer experience.
MoFAIC is proactively investing in advanced technologies to achieve readiness, accomplish tasks and meet the daily requirements of customers while ensuring business continuity with high efficiency.
Mr. Faisal Eissa Lutfi, Assistant Undersecretary for Consular Affairs at the MoFAIC confirmed during the Strategic Partners and the Media briefings that the ministry provides all its services online in swift and simple steps, most importantly online attestations, whereby all customers can submit all transactions related to the attestation service through MoFAIC’s official website and the UAEMOFAIC smart application.
Mr. Lutfi said that “We urge customers to ensure all conditions and prerequisites are fulfilled before applying for the service, most importantly, they must ensure that documents they wish to have attested have been previously authenticated by the competent authorities before applying for the online attestation service, as the Ministry moves to close its Customer Happiness Centers.”
MoFAIC’s top priorities include providing proactive, flexible and outstanding digital services available to customers around the clock, achieving their aspirations by designing and developing a sustainable digital services system in partnership with the community, and nurturing customers’ trust and uplifting their living standards. The service includes the attestation of official documents and commercial invoices, to certify the authenticity of the seal and signature on documents, whether issued in the UAE or abroad.