Zain Group, a leading provider of innovative ICT and digital lifestyle communications, has launched ‘Zain Insure’, the first fully start-to-end digital motor insurance application in Kuwait.
The announcement was made at NEXUS 2025, Kuwait’s premier technology and innovation event. The Zain Insure app is developed in partnership with Boubyan Takaful Insurance company, part of the Boubyan Group of companies, specifically for the Kuwait market.
The innovative motor insurance offering provides customers with an end-to-end digital experience from a quote to policy purchase, and to claims through one seamless app.
Through the Zain Insure app, customers can receive an instant quote and purchase motor insurance online, manage and renew their policy anytime and anywhere, file and track claims digitally, and access all their insurance documents securely.
The launch of Zain Insure reflects Zain’s ongoing transformation into becoming a TechCo as it expands its focus and base of activities beyond telecom services to delivering customer-first digital solutions that simplify everyday experiences.
The initiative also marks one of the first digital insurance partnerships of this nature in Kuwait formed between the country’s biggest telecom player, and one of the most innovative financial services groups. Zain Insure digital services will gradually extend to Bahrain, Iraq, Jordan, and KSA, offering motor, device and other insurance services depending on local market conditions.
Malek Hammoud Chief Digital Investment Officer Zain Group
“The financial services industry remains a core area of development and investment at Zain, and the launch of Zain Insure underpins our competencies in technology innovation, customer centricity, and convenient delivery of financial services. Zain Insure is a clear reflection of our ‘4WARD-Progress with Purpose’ corporate strategy and we believe this launch in Kuwait is just the beginning for this highly in-demand and fast-growing area of activity.”
Ebrahim Al-Khuzam, CEO of Boubyan Takaful, commented that, “We are proud to partner with Zain on the launch of Kuwait’s first fully digital motor insurance platform, a milestone that reinforces Boubyan Takaful’s position as a market leader in digital insurance solutions. This strategic partnership reflects our shared commitment to introduce state or art technology-driven experiences that simplifies and enhance access to insurance services.”
The introduction of Zain Insure in Kuwait aligns with Vision 2035 by driving digital transformation and customer-first innovation, and it reinforces Zain’s role as a company that places customers first and delivers the most convenient and seamless digital experiences across different service areas.
Zain, operating in eight markets across the Middle East and Africa, has long driven mobile financial service innovation across its markets, boosting financial inclusion in Kuwait and beyond. At NEXUS, Malek Hammoud and Ebrahim Al-Khuzam outlined Zain’s move into digital insurance, the vision behind Zain Insure, and how technology, regulation, and rising customer expectations are reshaping the industry.
