Dubai Islamic Bank (DIB) has collaborated with the UAE Ministry of Interior (MOI) to further enhance digital banking capabilities, on the sidelines of GITEX Global 2022.
The new collaboration will enable the bank to digitize its KYC journey through a new-age facial recognition service, while also offering the capability to complete validation checks for New to Bank Customers opening an account with DIB.
The new eKYC journey is enhanced by the MOI digital verification face gateway service ensuring instant, accurate and highly secure validation of identity. This latest initiative will allow new customers to open a bank account with DIB remotely and digitally through face-matching verification, eliminating the need for customers to physically visit a branch for initial KYC verification and onboarding.
“We are delighted to announce our new collaboration with the UAE Ministry of Interior. The initiative launched, as part of this collaboration, is aligned with DIB’s digital transformation strategy and the UAE’s vision for a truly digital economy. The use of facial recognition systems is a key milestone in DIB’s journey toward becoming the most progressive Islamic financial institution in the world. With an underlying aim to offer a more simplified, convenient and seamless banking experience for our customers, we are confident that these new and innovative solutions will help further affirm our commitment to developing products, services, and other offerings tailored to the specific needs of our customers.”
Lt. Colonel Dr. Ahmed Saeed Al Shamsi, Head of the Artificial Intelligence Systems and Services Development Team at the General Directorate of Security Support at MOI stated that “We are working to expand cooperation with all national institutions working in all sectors, reflecting the vision of the UAE government to develop the work system in an integrated institutional manner based on scientific planning and investment of the best modern technologies and applications of artificial intelligence.”
The launch of the DIB’s eKYC service is a response to its efforts and approach of becoming a Digitally Intelligent Bank, and is aligned with the bank’s commitment to enhancing the efficiency of services, accelerating digital transformation and increasing customer satisfaction.