Kuwait’s NBK unveils business concierge service

By Ashika Rajan, Trainee Reporter
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National Bank of Kuwait (NBK) has launched Business Concierge Service for Business Banking Plus customers through the Service Provider Peacock Concierge, as part of its efforts to provide various services and solutions supporting entrepreneurs and helping them develop their businesses.

For the first time in Kuwait, NBK’s Business Concierge Service provides a variety of services, primarily business messenger services, such as renewing and applying for ministry documentation, visa assistance, delivery of supplied goods, CID, passport and driving license renewal, car service, registration and roadside assistance, and delivery of the car or travel insurance.

Business special consultation and setup, business call center setup, airport transportation and limo service, and airport Meet & Assist Kuwait are also among the services available.

Mr. Mohammed Akram Hashim, Head of Segments, Consumer Banking Group, NBK remarked that “launching the new service comes as part of our endeavors to develop the solutions provided to entrepreneurs, in a way that contributes to enrich their banking experience and promote our mutual partnership.”

Mr. Hashim pointed out that NBK has tremendous capabilities that help Business Banking customers grow their businesses, especially given the bank’s excellence in providing digital services and advanced payment solutions, as well as meeting their needs quickly and easily.

Business Banking Plus offers a dedicated relationship manager who handles all of the customer’s banking needs, fee waivers, and worldwide access to the NBK branch network, as well as a range of Business Banking services such as point of sale (POS), Business Banking debit cards, employee payroll processing service (Salary Portal), Business Banking insurance, business loans, letters of credit (LC), letters of guarantee (LG), and local bills discounted (LBD).

“We are proud of our role in supporting Business Banking customers, in view of our partnership that we are keen to develop as we believe in the vital role of their businesses in achieving sustainable development for the national economy,” Mr. Hashim added.

Related: Kuwait’s NBK allots its Surra branch to offer international banking services