Qatar Islamic Bank wins 3 major banking innovation honors for excellence

By Rahul Vaimal, Associate Editor
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Qatar’s largest Shari’a-compliant financial institution Qatar Islamic Bank (QIB) has secured three awards at the prestigious The Global Retail Banking Innovation Awards 2020 organized by The Digital Banker Magazine.

The bank was honored with the Best Digital Bank of the Year in Qatar, Best Retail Bank of the Year in Qatar, and Best Client Onboarding and Account Opening in the Middle East awards at this year’s awards.

The awards are a testament to the institution’s excellence on the levels of digital innovation, products development, service delivery, customer centricity and customer experience, in addition to financial performance and strength of balance sheet.

Bassel Gamal
Bassel Gamal
Group CEO – QIB

“We are pleased to be recognized for our innovation and outstanding performance in servicing all our customers. QIB has developed its own repertoire and know-how in offering the best products and services to existing and potential customers, and we are proud that our customer-centric approach is now a reference not only in Qatar but in the region as well.”

“QIB will continue implementing its long-term strategy where the customer comes first, and we are always dedicated to offer the best, fastest, and most trusted banking products in Qatar.”

The QIB Group CEO further added that “Our recognition today is certainly the result of all QIB employees dedication and hard work to successfully-implement the innovative strategy of our board of directors, which has been very supportive along the way. Digital innovation remains QIBs main drive in designing seamless banking products and services with the objective of being a bank that offers end to end fully-digital services to its customers.

“Our digital transformation strategy allowed us to offer unique digital solutions in the market, some of them for the first time in Qatar and the region, and to continuously offer our customers the fastest banking experiences through our mobile App and Internet banking channels,” Mr. Gamal remarked.

Global Retail Banking Innovation Awards

The Global Retail Banking Innovation Awards Programme recognizes the world’s top retail banking and finance institutions with distinguished contributions to the industry.

The awards program is globally-acclaimed and co-judged by top international consulting companies and seminal subject matter experts to ensure full transparency and impartial assessment.