Qatar’s Ooredoo Group picks Ericsson as next-gen digital transformation partner

By Shilpa Annie Joseph, Official Reporter
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Qatari multinational telecommunications company Ooredoo Group has selected Swedish multinational networking and telecom company Ericsson as its next-generation digital transformation partner.

According to the statement, both firms have signed a five-year group frame agreement in order to deploy the latest Ericsson BSS solutions across several Ooredoo Group operating companies.

The deployment will give Ooredoo a new set of capabilities across its business operations in the customer, product, revenue, and service management domains. The solutions will provide services to any type of customer or partner, network technology, or chargeable event.

Further, Ericsson BSS solutions will help Ooredoo to drive innovation and boost customer satisfaction through reduced time-to-market, more flexibility, and improved efficiency.

Nigel Thomas Byrne
Nigel Thomas Byrne
Chief Technology Information Officer

“Ericsson’s Business Support Systems portfolio provides a holistic view and roadmap for Ooredoo’s goal of digital transformation and enables us to provide seamless connectivity and innovative services to our customers. Ericsson’s end-to-end solutions will support Ooredoo’s requirements of delivering best-in-class services to consumers and businesses in record time, and leading technology performance. We are confident in Ericsson’s technology leadership and ability to maximize 5G opportunities.”

Under the deal, Ericsson Digital Monetization Platform will be the strategic target solution for the most evolved operating companies of the Ooredoo Group. Ericsson Digital Monetization Platform is a convergent charging and billing solution to monetize all network technologies (including 5G), all business models, and all customer types.

As per the statement, Ericsson Digital Monetization Platform will drive Ooredoo’s digital transformation by allowing convergence, offering cost efficiency, and reducing time-to-market for new Ooredoo customer offerings, as well as promoting innovation.

Mr. Jan Karlsson, Head of Business Area Digital Services at Ericsson said, “Digitalization is transforming the entire Information and Communication Technology (ICT) industry and opening up a whole host of opportunities with it. Today’s agreement confirms our position as a major partner to the Ooredoo Group and we are proud to extend the relationship into the future and across Ooredoo Operating Companies.”

Related: Vodafone Oman opts Ericsson to deploy & manage its 5G network